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By the middle of October, the autumn rhythm has fully set in. The September restart is over, the recurring meetings are back in everyone's diary, and a lot of the people I work with are on five or six calls a day, quietly wondering when the actual work is supposed to happen.
It's been on my mind partly because of the Friday coworking sessions I run. At the beginning of each one, everyone shares what they're working on, and they can do that in the chat or out loud. That was a deliberate choice. Some people think best by talking. Plenty of people don't, and they shouldn't have to in order to take part.
I've had a familiar conversation in coaching sessions more than once this month. It goes something like this: "I keep being told I need to speak up more in meetings. But I do my best thinking on paper, and by the time I've worked out what I want to say, the meeting has moved on. When I write it up afterwards, it's treated as extra, not as the work."
That gap, between how someone communicates well and how their organisation notices communication, does more damage in teams than most managers realise.
What we're actually measuring
Most workplaces treat speaking in meetings as the default sign of engagement. If someone talks, they're engaged. If they don't, they might be checked out, unsure or lacking confidence, and someone should probably have a word.
That assumption works for some brains and lets a lot of others down. For many neurodivergent people, thinking out loud in real time is the most expensive kind of communication there is. It means listening, filtering, forming a view and delivering it, all within seconds, on a topic someone else has framed, in a format they didn't choose. Add three or four other voices, a shifting agenda and the social cost of interrupting, and you can end up with the person who has the best answer in the room and no way to say it before the topic changes.
Give that same person the agenda in advance and half an hour to think, and they'll often produce the sharpest response in the group. Give them an email thread, and they'll write something clearer than the summary the meeting produced. It isn't that they can't communicate. Speaking on the spot is just one way of doing it, and it isn't their strongest.
A real example
A client of mine, an autistic senior analyst, had been getting middling reviews for two years. Technically strong, always delivered, but "needs to be more visible" and "should contribute more in team discussions". She'd been trying, and the trying was costing her a lot. Meetings drained her for the rest of the day and left her with nothing in the evenings.
When we looked at what she was actually producing, the picture was very different. Her written contributions, in Slack threads, documents and comments on other people's work, were consistently some of the most useful in the team. Colleagues quoted her writing back to each other in meetings. She'd shaped several projects almost entirely through comments. None of that counted as visibility, because in her organisation, visibility meant talking in the room.
The fix wasn't teaching her to talk more. It was helping her manager see what she'd already been doing, and changing how the team recognised contribution. Once the review stopped treating speaking up as the measure of engagement, the picture changed completely. She's now leading a piece of work she would have quietly ruled herself out of a year ago.
What helps
None of this needs an overhaul. Most of it is small.
- Send the agenda early enough for people to think. Half an hour is better than nothing. A day is better than half an hour. For people who process best on paper, this is the difference between contributing and watching.
- Treat written contribution as contribution. If someone puts their best thinking in a message the next morning, that's them doing the work, not catching up. Notice it, credit it and quote it. If your review process only counts what happens in the room, it's counting the wrong thing.
- Ask for written input first. Not every decision needs a meeting. For anything that benefits from considered answers, ask for written thoughts before the meeting and use the time together for the parts that need discussing. You may find less of it needs discussing than you thought.
- Give people a way back to a point. A shared document running alongside the meeting works well. So does a chair who asks "is there anything we skipped over?" before closing. Both cost nothing.
- Ask people how they communicate best. Not once a year on a form, but as a real conversation when you start working together or before an important piece of work. Some will say meetings. Some will say email. Some will say a quick call with no agenda. Take the answer seriously.
The wider point
Written communication often gets framed as an adjustment, something you offer to help someone manage a limitation. That gets it the wrong way round. For a lot of neurodivergent people, writing is where their clearest thinking happens. It's slower than speech, which is the point. It rewards precision, which is the point. And it leaves a record, which anyone who has ever misremembered a meeting will appreciate.
Build a team where writing counts as much as speaking, and you don't only help the people who need it. You make better decisions, because more of them are shaped by the people who thought hardest about the question rather than the people who spoke first.
Worth a thought
Think about who was quietest in your last few meetings. Then look at what those same people wrote in the two days afterwards. If this pattern is running in your team, you'll spot it quickly.
The next question is whether your systems notice that work when it happens, or only if someone happens to mention it later.
What does contribution look like where you work, once you take away the assumption that it has to be spoken?
And if this is showing up in your team and it would help to talk it through, get in touch at connectcoaching.net.
Alex